FAQ – Frequently Asked Questions
- Do you provide confidential services?
Of course, we do. Our firm guarantees your privacy no matter what. We ask you to provide some personal details when placing an order to have an opportunity to contact you if needed. We never disclose this information to any third parties.
- How will I get my paper?
Your writer will upload a complete paper for you to see it in your personal account. You will get an email or SMS notification that your work is done. After that, you will be able to preview a complete paper and download it if everything is okay. If something doesn’t satisfy you – please make sure to ask for a free revision.
- Will I get my money back if something is wrong?
Of course, you will. We provide our customers with a money-back guarantee, which means that you will receive a refund if your expectations about the quality or content were not met. Actually, we recommend you to request a revision before applying for a refund – our writers are always ready to edit your paper if anything doesn’t correspond to your initial instructions.
- What determines the prices?
We have set affordable prices to make sure that every student can afford our services. Prices are calculated automatically while you fill in the order form. Several factors determine them – your academic level, deadline, and additional features. First-time clients receive 15% discount for their order. And if you decide to use our website regularly, you will save even more money! We have amazing discount and bonus programs for regular customers!
- Do you sell previously written papers?
No way! We never sell prewritten papers. Instead, we deliver only 100% customised content. We cannot afford to sell rewritten papers because we respect our customers and care about our reputation. Be sure that your paper will be done personally for you.
- Can I request a plagiarism report for my paper to make sure that it’s unique?
Yes, you can request a plagiarism report when placing your order. Just tick the option “plagiarism report,” and you will receive it along with your complete paper.
- I need a 1-page summary of my paper. Can you write it for me?
Yes, we can! Just choose the additional feature “1-page summary” when filling in the order form. Our writers will take care of it as well!
- Who will work on my order?
BuyEssays.co.uk is a firm that hires professional writers with MA and PhD degrees in different academic disciplines. All of them can produce brilliant papers in correspondence with students’ instructions. Apart from holding advanced degrees, they have years of experience in the sphere of academic assistance and know how to satisfy the needs of every student. We always assign an author with a matching degree to work on your order.
- Can I communicate with my writer during the progress?
Sometimes you need to explain your paper instructions, send additional study materials, or ask your writer about the work progress. Using our online messaging system, you can send messages directly to your helper whenever you need to make sure that everything is going right or to forward any necessary information. Also, we have an additional communication channel – our Customer Support Team. You can call them or write messages 24/7 if you have any questions regarding your order.
- What format do you use for the papers?
It depends on your instructions. You can request an MLA, APA, Harvard or Chicago/Turabian style. If you have any other formatting preferences, make sure to inform us about it.